Yes, Rescue One Restoration takes requests online any time. No voicemail, no answering service in another state. A real person calls you back, and we book a licensed pro as soon as we have your details, anywhere we serve near you.

We book a pro as soon as we have your details. Rapid response matters in humid weather, where mold can begin growing within 24 to 48 hours of water damage.

Rescue One Restoration books pros statewide in Maryland, North Carolina, Pennsylvania, Utah, Virginia and Washington, DC, including all surrounding communities.

Yes, many of the pros we book work directly with insurance companies. They handle complete documentation, communicate with adjusters on your behalf, and can bill insurance directly. They help you through the claims process, work toward full coverage, and make sure you have all the photos, moisture readings, and material inventories your adjuster needs for claim approval.

We don’t quote prices. The pro tells you about any assessment fee up front. You know the cost before they start.

Yes, every pro we book holds the contractor license their state requires. Ask the pro about their IICRC certification for water damage restoration, fire damage restoration, and mold remediation, and their bonding and insurance, when they call.

The structural drying process takes as long as the scope of damage and materials affected require. A good pro monitors moisture levels daily and won’t begin reconstruction until everything is completely dry to prevent mold growth.

Humidity and warm temperatures create perfect conditions for mold growth. Mold can begin growing within 24 to 48 hours of water damage. A humid climate means that any moisture problem requires immediate professional attention with proper extraction, dehumidification, and antimicrobial treatment to prevent mold.

Yes, many of the pros we book are full-service property damage restoration companies. They handle everything from emergency water extraction and fire damage cleanup through complete reconstruction including drywall, flooring, painting, kitchen and bathroom restoration, and full rebuilds. You often work with one company from crisis to completion, with no need to coordinate multiple contractors.

First, if safe to do so, shut off the water source or main water valve. Second, call Rescue One Restoration immediately at (435) 319-6800, or request service online. Third, take photos and videos of all damage for insurance documentation. Fourth, if safe, move valuables to dry areas. Do not attempt to dry the area yourself with household fans. Professional extraction and drying equipment is necessary to prevent mold.

Rescue One Restoration books comprehensive property damage restoration services including: emergency water extraction, flood damage cleanup, fire and smoke damage restoration, mold inspection and remediation, sewage backup cleanup, storm damage repair, structural drying, moisture detection, complete reconstruction, drywall and flooring replacement, kitchen and bathroom restoration, and insurance claim assistance. We book for both residential and commercial properties.