Oahu Water Damage, Fire Damage, Water Extraction, Mold Removal & Restoration Services

The condo above us leaked down into our unit and leaked into the walls and even the flooring. Luckily Dan from rescue one was able to save us from spending a bunch of money on changing flooring/putting new walls in. He came in with machines and was able to completely dry everything in a timely manner. He had great communication and they were able to work with our schedule and get to our place as soon as we called. Thanks rescue one!

I was devastated when the first night in my new apartment resulted in the washing machine flooding my hallway and closet. Thank god Rescue One is 24/7, so they were able to come that night and get it under control. Great communication and made the whole situation easy! I also thought it was so nice that they reached out to my building manager (since this happened on the top floor) to make sure it didn't affect any neighbors below. Recommended Rescue One to my building, and it's a good thing because another neighbor had a HUGE flooding. A whole team of Rescue One guys were in our building and they were all great and very friendly!

Alex and his crew were top notch!  Professional and well mannered, Alex took the time to explain what needed to be done, listened carefully to my concerns, and took care of the problem quickly.  He is knowledgable, smart, and knows what needs to be done and does it efficiently.  He needed access to my place 4 times; he was right on time for each scheduled time he was to be here.  Water intrusion in your home or apartment is distressing, to say the least.  If you have need for a restoration service, look no further than calling Rescue One Restoration.  They're neat, highly professional, and I was very pleased with their work.

I want to first recognize the Mitigation team: Andre (initial consult) Alex, Paul, and Dan (buss a** bomb team!). You guys were amazing. Thank you so much for going above and beyond your service, it made the experience so much easier for family. I appreciate how kind and patient you all were to my kids (and all of their questions) and allowing my 3 doggies to join you during your lunch. Little thoughtful acts like those, make the world of difference. It shows there are still great people being hired by companies, it is for those little reasons, that employers are so lucky to have hardworking, humble, employees that have great work ethic. The response time has also been great. Thank you for that! Thank you all for being diligent in wearing proper PPE, and making a clean barrier so my home and children were as free of dust and debris as possible. I appreciate you all informing me of any updates found and asked for my feedback as the mitigation went on. I can not recommend your team enough. 5 stars, major kudos, and regards to you all!

These guys are true professionals. Andre came initially and was very knowledgeable and informative. He explained the process and what to expect. The next day, I met Don, Alex and Paul. Their team dynamic was not only professional but courteous, and organized. They are very clean when they work and are perfectionists when trying to diagnose a difficult problem. I can't say enough about R1R they are the BEST...and true piece of mind that the job will be done correctly

We detected a leak in our ceiling and needed to figure out what the problem was.  Andre came the day we called  (Friday) to check it out.  Although it wasn't an emergency, he arranged for a crew to come at 8 am the following Monday.  The crew arrived on schedule and did an amazing job of prepping the area (covering the floors, putting up protective plastic to contain the area, etc) before opening up the ceiling. They worked quickly to identify the problem.  They cleaned up the area and you would never know all the sawing and digging around they had to do to identify the source of the leak.  Dan (crew leader) , Alex and Paul came to do the work today. They were extremely polite and informative throughout the process.

We have mold growing under the kitchen sink so we contact rescue one restoration to help us out. They are very professional, very helpful and honest. From the time we contacted Andre to schedule an on-site estimate to see what steps were needed to to get rid of the mold issue throughout the remediation prices everything was handled very professionally. Jared came and gave us suggestions on rebuilding the kitchen cabinets and Dan brought his team to our place to start the project, they kept the work area clean and was also very careful with our place even helping us to haul away some of our bulk items. Overall, they take pride in what they do and I'd definitely recommend this company.

Hello, RESCUE ONE TEAM is super awesome service. Thanks to William and Andre we are very thankful for their great service during our plumbing issues In our condo unit up Makakilo Heights. They brought in the machines for mitigation and cmonitored the drying process on time within 5 days. We didnt have to phone tag them because they showed up everyday to check in. Andre was very professional in his paper work and his response on the report was very timely. Never had any issues in their work performance. William was also helpful in his advice re: insurance claim issues in fact he helped us resolve our questions in a knowledgeable manner. We would definitely recommend the Rescue One Team to our friends/families. Accuracy  consistency and dedication to their clients were Super awesome with them. Infact Andre kept his word to expedite our mitigation report. Thanks so much Andre. We appreciate you very much. Jose and Ranee

We recently discovered water damage in our bedroom & bathroom.  Rescue One Restoration was hired to take care of the problem. They removed the water damaged walls and then re-constructed new walls and re-painted. Everything was completed within time promised, and by the way, they hired professional cleaning company to come and clean the whole area so it will be move back in ready for your family. I dealt with many contractors before, what make this company exceptional is the employees. Chris (project manager) William (consultant/manager) Caleb, Jake, J.J.  They are by far the most skillful, well-manner, thoughtful & dependable contractors I ever have.   Before they start, they covered my carpet with surface protector so carpet would not be damaged. They also vacuumed after work completed. Here is another thing I really like about them, whenever I call anyone of them, they pick up right away. None of my calls gone into voicemail. I love that !!!   In your lifetime, you or your family will experience property damage, that's facts of life.  If you have the right company that's highly qualified, show up on time, completed work as promised, explained project clearly, always accessible, when you call, you will speak to a person not machine.  They want you to know you are not alone in this.  I want to share my experience with you, to let you know honesty, integrity do exist in this company.