Terms of service

Effective October 20, 2026

By using rescueonerestoration.com or calling our booking line, you're agreeing to the following.

What Rescue One Restoration is

Rescue One Restoration is a booking service run by Timberline Digital LLC. We hold no trade license and do not perform water, flood, fire or mold restoration work ourselves. When you call or submit the form, we take down what you need and connect you with a licensed, independent contractor who covers your address. That contractor performs the work and contracts with you directly — not with us.

No price quotes

We do not quote prices for any of the work we book, and nothing on this site should be read as a price estimate. Pricing is a conversation you have directly with the contractor you're booked with.

Coverage isn't guaranteed

Calling us or submitting the form doesn't guarantee that a contractor we work with covers your address or the kind of work you need, or that one is available when you want. Where no contractor covers you yet, we keep your request, call you back and look for one, and we'll tell you if we can't find one. Some areas listed on this site don't have a contractor yet.

Calls and messages

Calls to our booking line may be recorded, which the greeting discloses before you're connected. If you give us a phone number we may call you about the request you submitted.

No warranty on the work

We aren't the ones doing the work, so we don't warrant it. Any warranty on parts, labor, or workmanship comes from the contractor you're matched with, under whatever terms they offer directly.

Age

You must be at least 18 to submit a request through this site.

Limitation of liability

Rescue One Restoration and Timberline Digital LLC are not liable for the acts, omissions, pricing, or workmanship of any independent contractor we connect you with. Our role ends at the introduction.

Google Maps features

Use of Google Maps features in our service desk is subject to the Google Maps/Google Earth Additional Terms of Service and Google Privacy Policy. Business listings identify potential prospects; they do not establish that a business needs a particular service or has agreed to receive marketing.

Governing law

These terms are governed by the laws of the State of Utah.

Changes

We may update these terms from time to time; the effective date above reflects the latest version.

Contact

Questions about these terms: rescueonerestoration.com/contact/.